Shipping policy
MASKMAN Shipping Policy
Thank you for shopping with MASKMAN!
We are committed to delivering quality clothing to our customers.
Order Processing
MASKMAN clothing is produced on demand through our printing and fulfillment partners, including Apliiq.
Orders require production time before shipping. Production times vary depending on the product, order volume, and availability.
Shipping Rates
Shipping charges are calculated at checkout based on your order, delivery destination, and available shipping options.
Customers will see their shipping charges before completing payment.
Delivery Times
Estimated delivery times depend on production, shipping destination, and carrier service.
Delivery estimates are not guaranteed. Delays may occur during holidays, severe weather, or periods of high demand.
Order Tracking
When tracking information is available, customers will receive shipping updates using the contact information provided during checkout.
Incorrect Shipping Addresses
Customers are responsible for entering an accurate shipping address. If you notice an error, contact MASKMAN as soon as possible. Address changes cannot be guaranteed after an order enters production or ships.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact MASKMAN within 14 days of delivery.
Approved claims qualify for a replacement at no additional cost, subject to our Return and Refund Policy and applicable law.
Contact MASKMAN
For shipping questions, email:
MASKMAN — FEAR NOTHING. BUILD DIFFERENT.